Subscriber Management Guide

Manage subscribers, category preferences, send email notifications, and track subscriber engagement in ChangeCrab.

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Subscriber Management Guide

Manage your changelog subscribers, control category preferences, send email notifications, and track subscriber engagement. Build and maintain your subscriber base effectively.

Viewing Subscribers

To view your subscriber list:

  1. Go to Settings > Subscribers
  2. View the list of all subscribers with their email addresses
  3. See subscription dates, status, and category preferences
  4. Monitor your subscriber count against your plan limit

Subscriber Information

For each subscriber, you can see:

  • Email - The subscriber's email address
  • Subscribed - When they subscribed (relative time)
  • Status - Active or Unsubscribed
  • Categories - "All Categories" or the number of specific categories they're subscribed to

Managing Subscriber Status

You have several options for managing each subscriber:

  • Unsubscribe - Click the bell-slash icon to stop notifications (subscriber remains in list)
  • Re-subscribe - Click the bell icon to restore notifications for an unsubscribed user
  • Delete - Click the trash icon to permanently remove a subscriber

Category Preferences

Subscribers can choose which changelog categories they want to receive notifications for. As an admin, you can view and edit these preferences.

Viewing Preferences

The "Categories" column shows each subscriber's preference:

  • All Categories - Subscriber receives all updates, including any new categories you create
  • X categories - Subscriber only receives notifications for specific categories they've selected

Editing Individual Preferences

  1. Click the tags icon next to a subscriber
  2. In the modal, toggle "All categories" or select specific categories
  3. Click "Save Changes"

Bulk Category Operations

To add or remove a category from multiple subscribers at once:

  1. Use the "Bulk Category Operations" section
  2. Select a category from the dropdown
  3. Click "Add to All" or "Remove from All"
  4. Confirm the action

Note: Bulk operations only affect subscribers with custom category preferences, not those with "All categories" selected.

Learn more about category subscription preferences.

Subscriber Limits

Your subscriber limit depends on your plan:

  • Free Plan - Up to 50 subscribers
  • Premium Plan - Up to 1,000 subscribers

The subscribers page shows your current count, limit, and a progress bar. You'll see warnings when approaching or exceeding your limit.

Email Notifications Toggle

You can enable or disable the email subscription feature entirely:

  1. Use the toggle switch at the top of the Subscribers page
  2. When disabled, the subscription form won't appear on your changelog
  3. Existing subscribers are not affected

Learn more about email notification settings.

Next Steps