Common questions

Changelog software FAQ

Answers to common questions about changelog software, release notes, public product updates, custom domains, subscribers, RSS feeds, pricing, and how ChangeCrab fits your workflow.

Straight answers on changelog setup, pricing, domains, and subscribers

Pointers to features, pricing, and side-by-side tool comparisons

Questions grouped so you can skim what matters before digging deeper

What you will find here

Straightforward answers for teams evaluating public changelogs, release notes, widgets, subscriber updates, and how to keep customers in the loop when you ship.

Where to go next

Start with the topics below, then open the linked guides when you want deeper detail on changelog software, features, pricing, or comparing tools.

What ChangeCrab focuses on

Customer-facing product updates: public changelog pages, embedded widgets, email subscribers, RSS feeds, custom domains, feedback, and upgrade paths for AI drafting, API workflows, teams, private changelogs, and Sonar.

Frequently asked questions

What is changelog software?

Changelog software helps product teams publish a clear history of product changes, usually through a public page, an in-app widget, subscriber notifications, RSS feeds, or related delivery channels.

What is the difference between a changelog and release notes?

Release notes describe a specific update. A changelog is the ongoing timeline or archive where those updates are collected over time.

Should a SaaS changelog be public?

For most SaaS products, a public changelog is useful because it shows progress, reduces repeated support questions, and gives prospects a way to see that the product is actively maintained.

Can a changelog help people discover my updates?

A public changelog on your domain adds crawlable pages about releases and features over time. Write for customers first—clear titles and honest summaries tend to help both readers and discovery naturally.

How often should product teams publish release notes?

Publish when something changes that customers should understand. That can be a major feature, an important fix, a workflow improvement, a new integration, or a reliability update.

What should a changelog entry include?

A useful entry explains what changed, why it matters to the user, who is affected, and what the user should do next if action is required.

Does ChangeCrab support custom domains?

Yes. ChangeCrab supports custom domains so a changelog can live on a branded domain rather than a separate third-party looking URL.

Can users subscribe to updates?

Yes. Free changelogs support subscribers, immediate email notifications, and RSS feeds. Premium and trial changelogs can also let subscribers choose weekly or monthly digest emails.

Does ChangeCrab have a free plan?

Yes. The current free plan includes one changelog, 50 subscribers with immediate email notifications, public feedback with feature requests, ideas, voting, and comments, RSS feeds, custom domain support, and a Sonar preview.

What is included in ChangeCrab Premium?

The current Premium plan is $19.95 per month and includes 10+ changelogs, 1000+ subscribers, post scheduling, subscriber alert controls, weekly and monthly subscriber digests, AI drafting, API workflows, 10+ team members, private changelogs, white-label options, the full Sonar workspace, roadmap, bug reports, private feedback, triage, internal notes, changelog linking, and close-the-loop feedback updates.

Is ChangeCrab an alternative to Headway, Beamer, AnnounceKit, Canny, or LaunchNotes?

ChangeCrab can be an alternative when the core need is customer-facing changelog publishing, release notes, widgets, subscribers, RSS, custom domains, and product update communication. Broader suites may still be better when their specific feedback, roadmap, segmentation, or enterprise workflows are required.

Useful next pages

Explore related guides and tools when you want more detail.

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