Customer-facing changelog software

ChangeCrab is customer-facing changelog software for publishing product updates and release notes in one place. Draft updates in seconds, notify users automatically, and keep customers informed without adding support overhead.

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What is changelog software?

Changelog software helps SaaS teams publish product updates and release notes in a format customers can easily follow. Instead of scattered emails, support replies, or blog posts, a customer-facing changelog provides a single timeline of improvements, fixes, and changes.

A good changelog tool doesn't just list updates — it helps teams communicate clearly, set expectations, and reduce support questions after every release.

ChangeCrab is built specifically for customer-facing changelogs, making it easy to draft updates, share them automatically, and keep users in the loop.

Everything you need to publish product updates

Write release notes fast

Draft clear release notes in seconds with a simple editor designed for product updates, not blog posts.

Automatic notifications

Notify users when you publish updates via email, RSS, and integrations, so important changes never go unnoticed.

Categories and tags

Organise updates by feature, improvement, or fix so customers can quickly scan what matters to them.

Searchable changelog

Let users search past updates to find when a feature launched or a bug was fixed.

Embeddable widget

Embed your changelog directly inside your product or website so updates are always visible.

Custom domain support

Publish your changelog on your own domain to keep branding consistent and build trust with users.

Integrations

Connect ChangeCrab with tools like Slack and other workflows to keep internal teams aligned with customer communication.

User feedback & suggestions

Let customers submit feature requests and vote on suggestions directly from your changelog.

AI-powered drafting

Use AI to draft changelog entries from your release notes, saving time while maintaining clarity.

Built for real-world SaaS teams

Product updates customers actually read

Present updates in a clean, chronological format designed for customers — not internal documentation.

Reduce support tickets after releases

Answer "when did this change?" and "is this a bug?" questions before they become tickets.

Communicate breaking changes clearly

Highlight important updates and give customers context so changes don't come as a surprise.

How ChangeCrab compares

Looking for a Headway alternative?

ChangeCrab focuses on customer-facing changelogs and release notes, making it easier to communicate product updates without turning feedback management into a separate workflow.

Already have customer feedback handled elsewhere? ChangeCrab fits alongside your existing tools and focuses on one thing: clear product communication.

Frequently asked questions

What's the difference between a changelog and release notes?

Release notes describe what changed in a specific update. A changelog is an ongoing, customer-facing timeline of those release notes over time.

Should changelogs be public?

For most SaaS products, yes. Public changelogs build trust, reduce confusion, and help users understand how a product evolves.

How often should I post product updates?

Whenever something changes that affects users — from small improvements to major releases.

Can I use my own domain?

Yes. ChangeCrab supports custom domains so your changelog matches your brand.

Can I notify users automatically?

Yes. You can notify users via email, RSS, and integrations when new updates are published.

Is ChangeCrab free?

Yes. You can create a changelog for free and start publishing product updates in minutes.

Start using changelog software built for clear customer communication

Create your first changelog — it's free

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