Release notes for product updates

Release notes explain what changed in your product and why it matters. ChangeCrab helps SaaS teams publish clear, customer-facing release notes alongside a public changelog.

What are release notes?

Release notes describe changes made in a specific product update. They typically include new features, improvements, bug fixes, and any changes users need to be aware of.

For SaaS products, release notes help customers understand how a product evolves and what they can expect after an update.

When published consistently, release notes become part of a broader changelog software workflow that keeps users informed over time.

Best practices for writing release notes

Focus on user impact

Describe how changes affect users rather than listing internal implementation details.

Keep them concise

Clear, scannable release notes are more likely to be read than long, technical explanations.

Be consistent

Publish release notes regularly so users know where to find updates.

Link related updates

Group similar changes together to provide context and avoid confusion.

Release notes vs changelogs

Release notes focus on individual updates, while a changelog provides a chronological history of all updates over time.

Most SaaS teams use both: release notes to explain each update, and a changelog to give customers a long-term view of product progress.

ChangeCrab combines both approaches by making release notes easy to write and automatically organising them into a customer-facing changelog.

Publish better release notes with ChangeCrab

Draft release notes, notify users automatically, and keep all product updates in one place.

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