Announce new features and improvements without noisy email threads or scattered posts. ChangeCrab helps SaaS teams publish product updates with customer-facing changelogs and release notes, then notify users automatically.
Product updates are changes made to your product over time—new features, improvements, fixes, and performance enhancements that impact users. Clear updates help customers understand what changed, why it matters, and how to benefit from it.
The problem isn't writing updates—it's making them easy to find and follow. When updates live in scattered emails or one-off announcements, users miss them and support teams get repeat questions.
The most reliable approach is a customer-facing changelog plus release notes, supported by automated notifications. That's what ChangeCrab is built for.
Write once, publish in one place, and notify users automatically—without adding manual work every time you ship.
Explain what changed in plain language. Focus on user impact: what's new, what's improved, and what's fixed.
Learn: release notes
Create a public timeline of product progress customers can browse, search, and share at any time.
Explore: changelog software
Send updates via email, RSS, and integrations. Embed updates inside your product so users don't have to hunt for what changed.
Tie it together: customer communication
Customers can't use what they don't know exists. Clear updates help users discover and adopt improvements faster.
A public, searchable history answers repeat questions like "did you change this?" before they become tickets.
Sharing progress consistently signals momentum and accountability—especially during bigger roadmap periods.
Customers stay longer when they can see ongoing improvements and understand the value you're shipping.
If you're evaluating platforms for customer-facing changelogs and release notes, ChangeCrab focuses on clear communication and automated notifications—without unnecessary complexity.
Product updates are changes made to your product over time, including features, improvements, bug fixes, and performance enhancements that affect users.
Most teams publish product updates in a customer-facing changelog and release notes, then notify users via email, RSS, and integrations so updates are easy to follow.
Clear updates show progress and value, reduce confusion about changes, and help customers adopt new features—improving satisfaction and reducing churn over time.
Publish updates whenever something changes that impacts users. Consistency matters more than frequency.
Product updates are the broader story of what changed over time. Release notes describe a specific update. A changelog organises both into a timeline.
Write release notes, maintain a customer-facing changelog, and notify users automatically — all in one place.
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