These Terms & Conditions govern your access to and use of the ChangeCrab service.
These Terms & Conditions ("Terms") govern your access to and use of the ChangeCrab service (the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Service.
The Service is operated by ChangeCrab Limited ("ChangeCrab", "we", "us", or "our"), a company registered in England and Wales.
2.1 The Service is intended for use by individuals and businesses.
2.2 Free plans are intended for individual, non-commercial use only and for private projects. If you use the Service for commercial purposes, or if more than one individual accesses an account, you must subscribe to a paid plan.
2.3 Each user must have their own individual account credentials. You must not share login details. You are responsible for all activity carried out under your account.
2.4 You must ensure that all information provided when creating an account is accurate and kept up to date.
3.1 Free plans
The features, limits, and usage thresholds applicable to free plans are as described on our website from time to time.
3.2 Trials
Paid plans may be offered with a seven (7) day free trial. Trials do not convert to a paid subscription unless you add a valid payment method. Adding a payment method constitutes agreement to upgrade to a paid plan.
3.3 Paid subscriptions
Paid subscriptions are billed in advance on a monthly or annual basis, as selected at checkout.
3.4 Auto-renewal
Unless cancelled in accordance with these Terms, paid subscriptions automatically renew at the end of each billing period.
3.5 Cancellation
You may cancel your paid subscription at any time. Cancellation takes effect at the end of the current billing period, and you will continue to have access to paid features until that time. No refunds are provided for unused portions of a billing period.
4.1 We may change our prices from time to time. Any price changes will take effect from the start of your next billing period.
4.2 We will notify you of price changes by posting updated pricing on our website.
4.3 If you do not agree to a price change, you must cancel your subscription before the start of the new billing period. Continued use of the Service after renewal constitutes acceptance of the updated pricing.
5.1 The Service allows you to create, upload, and publish content, including release notes, changelogs, text, titles, and descriptions ("Customer Content").
5.2 You are solely responsible for your Customer Content. You represent and warrant that: (a) you have all necessary rights to use and publish the Customer Content; and (b) the Customer Content does not infringe any intellectual property rights, privacy rights, or other rights of any third party, and is not unlawful.
5.3 You must not include personal data, sensitive information, or confidential information in Customer Content unless you have a lawful basis to do so and understand the consequences of publishing such content.
5.4 You grant ChangeCrab a non-exclusive, worldwide, royalty-free licence to host, store, display, process, and distribute Customer Content solely for the purpose of providing and operating the Service.
5.5 You are responsible for determining whether Customer Content is published publicly or kept private. If you choose to make content public, you acknowledge that it may be accessible to anyone, and ChangeCrab has no responsibility for how third parties use that content.
6.1 ChangeCrab provides a technical platform that enables users to create, manage, and publish their own content. ChangeCrab is not a publisher of Customer Content, does not review, approve, or endorse Customer Content, and does not exercise editorial control over Customer Content.
6.2 Customer Content is created, controlled, and published solely by users of the Service. ChangeCrab acts as a hosting and technical service provider only and is not responsible for the accuracy, legality, or appropriateness of Customer Content.
6.3 ChangeCrab has no obligation to monitor Customer Content, but may remove, restrict, disable, or delete any Customer Content, and may suspend or terminate accounts immediately and without notice, where it believes that the content or use of the Service: (a) is unlawful or infringes third-party rights; (b) includes personal or sensitive data; (c) constitutes spam, SEO abuse, or mass page generation; (d) risks harm to ChangeCrab, users, service providers, or third parties; or (e) otherwise breaches these Terms.
6.4 Where the Service allows the use of artificial intelligence or automated tools to assist in generating Customer Content (including text or images), you acknowledge and agree that: (a) you are solely responsible for the prompts, inputs, and instructions you provide; (b) you remain fully responsible for reviewing, editing, and approving any content generated using such tools before publishing or sharing it; and (c) any content generated using such tools constitutes Customer Content for the purposes of these Terms. You acknowledge that ChangeCrab does not exercise editorial control over, and is not responsible for, any content generated using such tools, and that you assume full responsibility and accountability for such content as if you had created it manually.
7.1 We may suspend or terminate your access to the Service immediately and without notice where we believe you have breached these Terms or used the Service in a harmful or abusive manner.
7.2 Where we terminate or suspend an account for cause, access may end immediately and Customer Content may be removed or deleted without notice, subject to applicable law.
7.3 Where you cancel a paid subscription without cause, access continues until the end of the current billing period, after which your account may be downgraded or terminated.
8.1 ChangeCrab retains all intellectual property rights in and to the Service, including its software, structure, layout, templates, and underlying technology.
8.2 Except for the rights expressly granted under these Terms, no rights are transferred to you.
8.3 Customer Content remains your property, subject to the licence granted to ChangeCrab under these Terms.
9.1 You shall indemnify and hold harmless ChangeCrab from and against all claims, actions, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable legal costs) arising out of or in connection with any claim made by a third party that relates to or arises from Customer Content, including any allegation that the Customer Content: (a) infringes or misappropriates intellectual property rights, privacy rights, or other rights of a third party; (b) is unlawful, defamatory, or otherwise gives rise to civil or regulatory liability; or (c) includes personal data or confidential information in breach of applicable law or third-party rights.
9.2 This indemnity applies regardless of how such claim arises, but does not apply to the extent the claim results directly from ChangeCrab's modification of Customer Content other than as necessary to provide the Service.
9.3 This indemnity does not apply to any indirect or consequential loss.
10.1 The Service is provided "as is" and "as available". To the maximum extent permitted by law, ChangeCrab disclaims all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability.
10.2 We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or free from defects, or that any content will be accurate, complete, or suitable for your intended use.
10.3 You acknowledge that you use the Service at your own risk and that you are solely responsible for determining whether the Service and any outputs generated using the Service are appropriate for your needs.
11.1 Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
11.2 Subject to clause 11.1, ChangeCrab shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including loss of profits, loss of revenue, loss of business, loss of data, or loss of goodwill, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise.
11.3 Subject to clauses 11.1 and 11.2, ChangeCrab's total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the total fees paid by you in the 12 months immediately preceding the event giving rise to the claim.
Your use of the Service is subject to our Privacy Policy and, where applicable, our Data Processing Agreement, which are incorporated by reference.
Each party shall keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information").
Confidential Information does not include information that:
Each party may disclose Confidential Information to its employees, officers, contractors, and professional advisers (including auditors, accountants, and legal advisers) who need to know such information for the purposes of performing or enforcing these Terms, provided that such persons are subject to confidentiality obligations no less protective than those set out here.
Notwithstanding the foregoing, ChangeCrab may disclose Confidential Information without prior notice where such disclosure is reasonably necessary to comply with applicable law, protect the security or integrity of the Service, prevent or mitigate fraud or abuse, or enforce these Terms. Where disclosure is required by law or court order, notice will be provided only where and to the extent permitted and practicable.
You may not assign, transfer, charge, subcontract, or otherwise deal with your rights or obligations under these Terms without ChangeCrab's prior written consent.
ChangeCrab may assign, transfer, charge, subcontract, or otherwise deal with its rights and obligations under these Terms, in whole or in part, without your consent, including in connection with a group reorganisation, merger, sale of shares, sale of assets, or business transfer.
We may update these Terms from time to time by posting the updated version on our website. The updated Terms will take effect on the date stated or, if no date is stated, when they are posted.
Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.
These Terms constitute the entire agreement between you and ChangeCrab in relation to the Service and supersede all prior or contemporaneous agreements, understandings, or representations.
Our Privacy Policy and, where applicable, our Data Processing Agreement are incorporated by reference. In the event of any conflict: (a) the Data Processing Agreement shall prevail to the extent of any conflict relating to personal data processing; (b) otherwise, these Terms shall prevail; and (c) the Privacy Policy applies for informational purposes only and does not override these Terms.
Clauses relating to intellectual property, confidentiality, indemnities, limitation of liability, governing law, and any provisions intended to survive termination shall survive termination of these Terms.
Any notice given under these Terms may be provided by posting it on our website or by making it available through the Service. Notices are deemed received when posted or made available.
ChangeCrab shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, strikes or labour disputes, failures or delays in telecommunications or internet services, power outages, failures of hosting, cloud, or infrastructure providers, or failures of other third-party service providers.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
A failure or delay by either party to exercise any right or remedy under these Terms shall not constitute a waiver of that right or remedy. Any waiver must be in writing and signed by the waiving party.
Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and ChangeCrab. Neither party has authority to bind the other.
These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
Headings are for convenience only and do not affect interpretation. References to "including" shall be construed as "including without limitation".
This Agreement is governed by English law. Both Parties submit to the exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Agreement or its subject matter, but we are also entitled to apply to any court worldwide for injunctive or other remedies in order to protect or enforce its intellectual property rights.