Customer-facing changelog software that fits the product.

ChangeCrab helps product teams publish updates, collect feedback, and deliver release notes through widgets, hosted pages, email, and RSS. It is a practical changelog software workflow for teams that want fewer support loops and clearer communication after every release.

Create your first changelog View example changelog
5 stars on G2
Setup
Free plan, live in minutes
Delivery
Widgets, email, RSS, hosted pages
Upgrade path
AI drafting, API, Sonar, team access
ChangeCrab workspace preview Draft updates, set categories, and publish them to widgets, email, RSS, or a hosted page.
Start in the editor, then decide where the update should appear.

Where changelog work usually breaks

Most teams run into the same operational problems. The issue is rarely the writing itself. It is everything around publishing, distribution, and follow-up.

Support loop

Support keeps answering "what changed?"

Without a clear update surface, every release becomes another round of ticket archaeology.

Support inbox 4 open
Hey, did SLA reports change today?
I'm checking with the team and I'll have an update asap.
Billing exports changed too. Two workflows broke and there is nowhere I can read what changed? :)
Sorry about all this, I'll get back to you with answers asap.
Customer is replying
Hey, did SLA reports or billing exports change?
Yep, here is the changelog with the SLA report and billing export changes.
Subscribe to only these updates
SLA reports Billing exports Subscribe
Perfect. I'll follow those instead of opening a ticket next time.
Last task

Release notes slip because they are always the last task.

The product ships, the chat celebrates, and then someone realizes the customer-facing note never went out.

#release-room live
MA

Mayav2.8 is deployed. Nice work.

JO

JonWho had release notes?

PR

PriyaI thought those were going out tomorrow.

Build shipped done
Release notes late
Customers notified
queued
MG

ManagerNext deploy calls the ChangeCrab API, so the changelog publishes with the release.

Wrong audience

One changelog does not fit every user.

People tune out when every update lands in their inbox, especially when only one category matters to them.

User post typing
Context switch

The changelog feels separate from the rest of the product.

An off-brand updates page makes customers feel like they left the product, not like the product improved.

Brand surface split
Old Movies Forever
WHAT'S NEW!!!
Read update
Let us automate your branding for you.
www.OldMoviesForever.com
Submit
What's new 3
Delivery surfaces

Choose how users see product updates

The best changelog surface depends on where the user is when they need context. ChangeCrab lets you publish once, then route the same update through the places customers already pay attention to.

  • Keep launch notes close to the product workflow.
  • Use one update across widgets, hosted pages, email, and RSS.
  • Start simple, then add richer delivery when the audience grows.

Sidebar widget

A product-native drawer for users who want to catch up without leaving the app.

In-app

Best for products where release context should stay one click away.

Inline widget

A smaller prompt for pages where the update belongs right beside the work.

Contextual

Best for feature-level updates that should appear beside the affected workflow.

Hosted changelog

A branded home for release notes, product updates, and support links.

Public page

Best when users need a stable archive they can bookmark, search, and share.

View example

Email and RSS

Users can subscribe to the categories they care about and receive updates at their chosen cadence.

Follow

Best for subscribers, developers, and customers who want category-specific updates on their schedule.

Start free

Show that the product is active

Badges give people a quick signal in docs, READMEs, and marketing pages without forcing them to inspect the full changelog.

Update frequency

Show how often the product changes over time, not just whether something shipped this week.

Activity tier

Give visitors a simple quality signal when you want to show consistency rather than a raw count.

Status signal

Use the simplest badge when all you need is a quick maintained versus inactive marker.

See what competitors ship, not just what they say

Sonar turns public changelogs and status pages into a working view of release cadence, coverage, and product direction. Free accounts can preview it. Paid plans and active trials unlock the full workspace.

  • Shipping heartbeat: compare update pace across tracked competitors over time.
  • Status coverage: keep maintenance notices and outages next to release activity instead of in a different tool.
  • Short briefs: turn public updates into a concise summary the team can scan before planning work.
Start Premium Trial Read how Sonar works

Shipping heartbeat

Example monthly release pace from tracked public sources.

4.5x faster
Your team
15.7 / mo
Competitor A
9.1 / mo
Competitor B
3.5 / mo

Coverage snapshot

Use one workspace to combine changelog and status monitoring.

Changelog coverage
Included
Status coverage
Included
Intelligence brief
Included

Example brief

Recent public updates point to reliability work, analytics improvements, and team tooling. The pattern suggests steady product maturity work rather than a short-term launch spike.

Pricing

Start on the free plan. Upgrade when you need roadmap, bug reports, private feedback, triage, AI drafting, API workflows, team access, private changelogs, or the full Sonar workspace.

Free

Free

For teams getting a hosted changelog in place and starting to collect feedback.

  • 1 changelog with hosted page support
  • 50 subscribers
  • Public feedback board
  • RSS feeds
  • Sonar preview
Start free

Premium

$19.95 / month

For teams that need automation, multiple workspaces, deeper distribution controls, and competitor monitoring.

  • 10+ changelogs and 1000+ subscribers
  • Roadmap, bug reports, private feedback, and triage
  • AI drafting and API workflows
  • 10+ team members
  • Private changelogs and white-label options
  • Full Sonar workspace
Start Premium Trial

No credit card required for the trial.

Feature Free Premium
Changelogs 1 10+
Subscribers 50 1000+
Public feedback board Feature requests, ideas, votes, comments Feature requests, ideas, votes, comments
Roadmap Not included Included
Bug reports and improvements Not included Included
Private feedback, triage, and internal notes Not included Included
Changelog linking and feedback notifications Not included Included
RSS feeds Included Included
Custom domain Included Included
AI drafting Not included Included
API and CI/CD workflows Not included Included
Team members Not included 10+
Private changelogs and white-label options Not included Included
Sonar competitor intelligence Preview only Included

Latest updates

Recent writing and product updates from ChangeCrab.

Create the changelog once. Let ChangeCrab handle the rest.

Start on the free plan for hosted updates and feedback collection, then move to Premium when you want AI drafting, API workflows, team access, and Sonar.

Start free Start Premium Trial