Templates

Release notes template for SaaS product updates

Use this release notes template to turn shipped work into customer-friendly product updates that users can actually understand.

New features

Improvements

Bug fixes

Known issues

What users should do next

Use the structure, then publish it somewhere durable

A good release note is not a commit log. It explains what changed, who benefits, and whether the user needs to take action.

What every entry should include

Lead with the user benefit, explain the change in plain language, add enough context to reduce support questions, and include a clear next step when the user needs to do something.

Why this belongs in a changelog

Templates are useful, but a searchable changelog turns one update into a permanent product communication asset that customers can revisit and prospects can discover.

Frequently asked questions

Can I use this template in ChangeCrab?

Yes. You can use these sections as the starting point for a ChangeCrab changelog entry or release note.

Should release notes be technical?

They should be accurate, but customer-facing release notes work best when they explain impact instead of exposing internal implementation detail.

Make your next product update visible

Create a public changelog, embed updates in your app, and give customers a permanent place to see what changed.

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