Break the muscle-memory loop
When an action moves, customers often look where it used to be. Put a quiet pointer on the new home and link to the explanation.
Contextual changelog
Put the update where customers need it.
Small New, Moved, and Updated signposts sit on the relevant part of your product and take customers straight to the changelog detail.
Use up to three signposts per changelog entry. Set a page match and expiry date for each one.
acmeOverview Projects Settings
Create report NEW
Linked changelog entryNew: saved report templates. Start from a repeatable view instead of rebuilding filters.See how it works →
Make a product change easier to notice and easier to understand.
Changelogs work best when the right customer sees the right context at the moment it matters. Signposts make that connection without interrupting their work.
Explain changed behaviour early
Show the change before someone tries an old workflow and gets an unexpected result. The detail is one click away.
Give launches a fair chance
A feature cannot help customers who never find it. Highlight the control they need, exactly where they already work.
Three familiar product moments.
These static product examples show the label, the interface element it belongs to, and the context customers receive.
MOVED
“Where did that go?”
A familiar control has moved from the header into the side navigation. The faded old location and highlighted new home make the value of the signpost immediately clear.
NorthstarSearch Help
Previously: Projects ▾
Projects MOVED
UPDATED
“This works differently now.”
An export now requires approval. The signpost appears directly on the control, while the linked changelog context explains the new condition before the customer acts.
Quarterly reportReady
Export CSV UPDATED
Linked changelog context
Exports now use approved reports. Read what changed and how to continue.
Updated control + explanationExports now use approved reports. Read what changed and how to continue.
NEW
“I did not know this existed.”
A useful new action sits alongside the customer’s existing workflow. The New label gives it enough prominence to be discovered without interrupting the page.
Workflows2 active
Create automation NEW
New feature highlighted in placeOne changelog entry, placed in context.
There is no extra campaign to build. Add the signpost while publishing the changelog entry that contains the answer.
Write the update
Publish the customer-facing explanation in ChangeCrab as usual.
Copy the target
Use your browser’s Inspect menu to copy the element, then optionally match a URL and choose an expiry date.
Customers get context
The label appears at the control’s corner or beside it. Clicking it opens that changelog entry.
Every change deserves a clear path.
Use contextual signposts to help customers discover what is new, find what moved, and understand what changed.
Create your free changelog